Great e-bike and outstanding customer service from Peter at Overide. We've owned a couple of e-bikes before and this is the best we've had. The acceleration is smooth and doesn't lurch like other bikes. It's very powerful - I haven't found a hill or head wind that it won't maintain 25 km/h against. These aren't just for off-road either, we use ours mostly in the city and prefer its stability over thinner wheeled bikes. There are cheaper bikes out there but the upgraded specs on these such as the hydraulic brakes are well worth it in the long run. I'd definitely recommend chatting to Pete and trying out one of these bikes before ordering some cheapo e-bike from the internet. He was very helpful in making a few customisations for us at no cost.